Our Values represent what we really care about. We believe that they will stand the test of time, be our point of reference, and shape our interactions and behaviours, with the simple overriding objective of delivering the highest quality patient experience.
TEAM – working well as a team matters to us because it delivers the best results for our patients. We will create an open environment, where we can all learn from each other, and feel supported to introduce new ideas and improvements. We will treat each other with kindness and respect, and above all we will help each other and our colleagues to be the best that they can be.
EXCELLENCE – we will strive every day to deliver excellence, in both the safe and effective care we provide for our patients and the environment we create for our staff. We will train and recruit the best possible team, and will create a culture that is wholly centred on excellence in patient care. We will seek and act on objective feedback from our patients and colleagues to continuously improve.
COMMITMENT – we are fully dedicated to the OrthTeam Centre. The patient interactions; from first contact to discharge, the investment in technology and equipment, the quality of our staff, the environment and ambience – it all matters to us and it's important to our patients. We are committed to getting it right, our name is on the door and that’s how we want it.
LEGACY – the OrthTeam Centre was the vision of a small group of consultants and the opening of the facility was the culmination of a lot of hard work, but for us it’s just the beginning. We want the centre to continue to attract the very best in consultants, clinicians and colleagues. The centre will continue to develop and evolve and it will be at the forefront of patient care long into the future. We know what we do today, matters for tomorrow.